Bruce Medical Supply
411 Waverley Oaks Rd., Ste. 154
Waltham, MA 02452

800-225-8446
781-894-6262
Fax: 781-894-9519
sales@brucemedical.com

About Us

Bruce Medical Supply has been selling medical supplies by catalog for over 35 years. We have earned the reputation of being the most respected supplier of medical supplies in the United States. Our compassion and our understanding of customer needs has earned praise from professionals and customers throughout the world. Great care is taken to insure that every product we sell will meet or exceed your expectations. Our friendly, knowledgeable Customer Service Representatives understand your needs, and our reputation for integrity and quality is unmatched. All of us at Bruce Medical Supply are looking forward to having you as a customer.

100% Satisfaction Guarantee

If, for any reason, you are not completely satisfied with your purchase simply return the item within 60 days for a complete merchandise refund or exchange.

Customer Testimonials

To hear what our customers are saying about their buying experience, click here.

Shop with Confidence at BruceMedical.com

At Bruce Medical Supply, we understand your concerns about online security. That's why we maintain rigorous standards to ensure your personal information is safe when you shop at BruceMedical.com.

What We Do to Protect Your Information

We use encryption technology to ensure the secure transmission of any personal information you provide while using BruceMedical.com. All transactions at our site are conducted using sophisticated 128-bit Secure Sockets Layer (SSL) encryption. You can easily determine when you're sending data securely by looking at the web address (URL) in your browser window: the first few letters will change from “http” to “https” when you are transmitting information protected by SSL encryption. The “s” in “https” stands for “secure.”

Same Day Shipping

All merchandise is in stock for immediate shipment. All orders placed by 2:30 PM Eastern Time are shipped the same day to the contiguous 48 states. Orders placed after 2:30 PM will ship on the next regular business day (Monday - Friday). Orders placed after 2:30 PM Friday, and on weekends or holidays, will ship on the next regular business day (Monday - Friday). All Shipping Methods are calculated in regular business days from the day they are shipped. Due to size or weight, some items require extra time for delivery and are identified with a special note on their web page. All shipments to you are discretely packaged.

Medicare

Bruce Medical Supply is a Registered Medicare Provider and will file your claims for reimbursement. Our customers always receive the maximum allowable level of Medicare reimbursement. When you place an order, simply indicate that you are a Medicare beneficiary. Bruce Medical Supply will file your claim to the appropriate office. Medicare will reimburse you directly.

Insurance Reimbursements

Your purchase will include two copies of your order; one for your files and one for you to submit to your insurance company.

Flexible Spending Healthcare Cards (Visa, MasterCard)


Flexible Spending Account (FSA)
Health Reimbursement Arrangement (HRA)
Health Savings Accounts (HSA)

Bruce Medical Supply is certified to accept orders charged to Visa and MasterCard Healthcare Flexible Spending Cards as a SIGIS (Special Interest Group for IIAS Standards) merchant.

For your protection, only healthcare items may be charged to your FSA/HRA/HSA card. Our sophisticated Inventory Information Approval System (IIAS) permits only IRS specified healthcare items to be charged to your card.

To Order

Follow the online instructions or call:

800-225-8446
781-894-6262
Monday through Friday
8:00 AM-5:00 PM Eastern Time

Fax/Mail Orders

Please make sure your Customer Number, name, address, daytime phone number, fax number, credit card number with expiration date, and complete ordering information are included.

Fax

(781) 894-9519


Mail

Bruce Medical Supply,
411 Waverley Oaks Rd., Ste. 154,
Waltham, MA 02452
Click here for a printable PDF of the Order Form from our catalog.

Shipping and Handling Charges

Our standard methods of shipment are UPS Ground and U.S.P.S. Priority Mail at the rates listed below for delivery to the contiguous U.S. 48 states. Delivery time is 1-5 business days for UPS Ground and 1-3 business days for Priority Mail.

Rates based on merchandise total:
Up to $25.00   $8.95 per order
$25.01 to $50.00   $9.95 per order
$50.01 to $75.00   $11.95 per order
$75.01 to $125.00   $0 per order
$125.01 to $200.00   $0 per order
$200.01 and over   $0 per order

For Faster Delivery

Choose Next Day Air Service at an additional charge of $40.00 per order or 2nd Day Air at $30.00 per order. Depending on package dimensions and weight, some Next Day or 2nd Day orders may incur additional shipping charges. If so, you will be contacted by Customer Service before shipping your order.

Canada

All orders are shipped by U.S.P.S. at $25.00 per order, plus regular shipping and handling charges. Canadian Customs clearance and airline security may result in an additional 3-10 days for delivery. Depending on package dimensions and weight, some orders may incur additional shipping charges. If so, you will be contacted by Customer Service before shipping your order.

Alaska, Hawaii, Puerto Rico, And Virgin Islands

All orders are shipped by U.S.P.S. Priority Air. Depending on package dimensions and weight, some orders may incur additional shipping charges. If so, you will be contacted by Customer Service before shipping your order.

International Orders

Bruce Medical Supply will ship your order to anywhere in the world. For orders to be shipped outside the US and Canada, please submit your order. We will e-mail shipping rate information to you before proceeding to ship.

Massachusetts Shipments Only

6.25% sales tax will be applied to taxable merchandise.

Gifts And Gift Cards

We will ship the merchandise of your choice directly to your friends or family members with an enclosed personalized message from you.

To make a gift order, enter the recipient's name and address in the Shipping Address fields in the Check Out Order Form. Enter your name and address in the Billing Address fields, and enter your gift card message (optional) in the Gift Message field.

Free Catalog

Our comprehensive full color catalogs offer a wide selection of medical supplies, personal care items, and home health care products.

To request a free catalog, click here, or:

Call Toll Free: (800) 225-8446
FAX: (781) 894-9519
Click here to send us an Email


For Information On Products Not Shown Online

Please call our Customer Service Representatives toll free at 1-800-225-8446.

Privacy Policy

We will respect your privacy. If you do not wish to receive information on new products and other promotions from our company by e-mail, you can choose to opt-out of our e-mail promotions when you place your order (by not clicking on the E-Mail Promotion Opt-In check box).

You may also opt-out by e-mailing us at sales@brucemedical.com, or just letting us know by mail, phone or FAX (781-894-9519).

Web Beacons

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