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What Our Customers Are Saying



"Bruce Medical offered the best price online for the Addvox 7. It was delivered to Canada in less than a week. I was very happy with the prompt service." — L. D., Kitchener ON , 1-29-17

"Excellent service!!! I recommended to all my friends!!! One time I do a mistake in my PO Box number and the person in customer service look them and call me for the correct one!!!" — M. G., San Juan PR, 1-10-17

"The order shipped very quickly and was received within the following days. Pleasantly surprised by the quick and amazing work!" — R. J., Passaic NJ , 1-5-17

"Have been a customer for over ten years and have never had an issue. The service has always been outstanding." — R. B., Deerfield Beach FL, 12-3-16

"I have been ordering from Bruce Medical for years and have only good things to say about them. Great company to do business with." — G. M., Chatsworth GA, 11-16-16

"Consistently outstanding performance... Phone staff is always pleasant & efficient." — P. W., MD., Bethesda MD, 11-10-16

"I would thank for a very good assistance during the whole process. I've received the products in good conditions and on time! thanks a lot!" — P. T., MD., Bahia, BR, 9-23-16

"Thank you for the prompt delivery and I love the quality of all of your products that I've ordered." — J. S.., Kent WA, 9-15-16

"I would rate this business as a 10! The catalog is easy to understand, the ordering is very simple, and the delivery is the quickest I have found." — A. B., Woonsocket RI, 9-5-16

"I have used Bruce Medical for many years. Always the best prices. Excellent customer service." — B. S., San Diego CA, 9-5-16

"My shopping experience was very simple and quick. I was pleasantly surprised to have my order in three days." — S. K., Marrero LA, 9-5-16

"I will shop with them again. Pleasant, efficient, on time!" —C. L., Leesburg VA, 8-29-16

"excellent medical provider" — D. R., Ormond Beach FL, 8-14-16

"Good price, super fast shipping. I would do business with them again in a heartbeat!" — M. H., Plymouth MN, 7-27-16

"The service is excellente...personal treatment to the costumer is absolutely excellent" — Houston TX , 7-3-16

"I've done business with them for more than 10 years, and am very satisfied with them, and have referred them to others" — A. D., Los Angeles CA, 6-24-16

"I can't speak for other medical needs, but for this laryngectomee (those who have lost their vocal chords usually due to laryngeal cancer), Bruce Medical Supply is tops!" — M. B., Lake Forest Park WA, 5-23-16

"I was pleased that they had reached out to tell me of a possible issue, and to involve me in the decision about how to proceed. I have always been satisfied with their accuracy and speed." — M. F., Lexington MA, 4-25-16

"I have been doing business with Bruce for over 25 years. I don't remember a single time that my orders were not received in a timely manner. Only once did I receive mdse. that I didn't like. Over all I am very pleased with them." — P. D., Daingerfield TX, 4-9-16

"I have been using Bruce Medical for over 20 years and have always received prompt and excellent service. And, they have never made a mistake on any order! I would highly recommend them to anyone!" — S. S., Wichita KS, 4-3-16

"I have been using Bruce Medical for over 8 years now because I find they're cheaper, faster and better than anyone I had before..." — E. S., Port Orange FL, 3-23-16

"Customer service was extremely helpful...they are to be commended" — P. H., Middleboro MA, 2-2-16

"I did have an issue with my order but the company contacted me and corrected it." — R. W., Downers Grove IL, 1-30-16

"Very easy and simple to use...I live in Canada and it was in my mailbox in a week" — D. R., Chatham ON, 1-15-16

"...no problem ordering. Item was properly packed and arrived in pristine condition." — E. T., Pinson AL, 1-13-16

"Customer since 1988. All experiences have been the same — Excellent — A+." — S. P., Greencastle, PA, 1-12-16

"I did have an issue with my order but the company contacted me and corrected it." — R. W., Downers Grove IL, 1-30-16

"Very easy and simple to use...I live in Canada and it was in my mailbox in a week" — D. R., Chatham ON, 1-15-16

"...no problem ordering. Item was properly packed and arrived in pristine condition." — E. T., Pinson AL, 1-13-16

"Always fast and reliable" — D. L., Pembroke MA, 1-1-16

"The website is easy to navigate and customer service is easy to access and very helpful" — L. F., Lenexa KS, 12-30-15

"Have been ordering from Bruce Medical for the last six years. They have great products that I can't find elsewhere for a great price. Ordering is easy and I have never had a problem with any product." — M. D., Norfolk VA, 10-16-15

"Excellent service ... I buy here for the last year and always is perfect!!!" — M. G., San Juan PR, 9-6-15

"I have used bruce medical numerous times over the past year and have been very pleased with both the service and the products. Easily the best prices out there. The prompt service is a plus." — P. D., Eldersburg MD, 8-16-15

"I was so happy with my order, I could not have picked it up at a store any faster. It was packaged tight and in good condition when I received it...very satisfied customer" — S. D., Boerne TX, 8-12-15

"I had much confusion as what I needed but they pursued all aspects until the order was correct. very good service" — C. P., Rochester NY, 8-11-15

"very helpful and knowledgeable about the products. thank you for fast and efficent service." — D. V., Jacksonville FL, 8-9-15

"I made an error on placing my delivery address that was noticed by one of the staff members, which surprised and delighted me as I would not have expected that kind of diligent. They notified me by email to confirm details and rectified it themselves, alleviating a possible disastrous and convoluted problem...I am very grateful." — M. R., Auckland NZ, 7-20-15

"The people at Bruce have given me the finest service I have ever received from a mail order medical supply dealing in cancer related recovery and long term medical recovery items! They covered my recovery and all my needs for my throat cancer completely!" — M. O., Visalia CA, 7-12-15

"Good selection, excellent customer service and fast shipping." — S. M., Piscataway NJ, 6-22-15

"Bruce Medical is a fast, efficient supplier. Doing business with them has always been a pleasure!" — J. W., Cincinnati OHL, 6-15-15

"Excellent Products and fast service, as always. I have been buying from them for 40 years now!" — I. J. S. P., San Juan PR, 6-12-15

"Easy to order. Prompt delivery. Good transaction. Thanks." — O. J., Morrilton AR, 6-2-15

"Excellent as always. It could not be better." — M. C. V., Las Condes CL, 5-6-15

"As a recent larengectomy patient, i decided to do some price comparisons on my supplies. I found bruce medical to have the best prices for all my medical needs. The shipping prices were a bonus!" — P. D., Eldersburg MD, 4-16-15

"Though some Ostomy options are limited the selection is adequate to my needs and the prices, while high, are ok. The service is absolutely excellent." — A. G., Manalapan NJ, 3-30-15

"I was pleased with the quality of the merchandise i received and the ease and quick delivery." — N. B., Monroeville PA, 3-23-15

"very satisfied with brucemedical. have used them many times and will use them again. they have every thing for my condition." — G. B., Flagstaff AZ, 3-11-15

"Great customer experience, website and prices all amazing. Thanks to your company and quality of service. I will definitely recommend to anyone I know." — D. C., Westfield IN, 3-4-15

"Bruce Medical has been consistently reliable in delivering quality and cost-effective products quickly over the many years I have used them." — J. H., Shelburne VT, 2-19-15

"easy to order; orders shipped and delivered quickly -- I've always had good service from Bruce Medical" — V. L., Winthrop Harbor IL, 2-17-15

"I have been ordering from Bruce Medical for almost a decade. I only have good things to say about this company, I have never had any problems." — G. M., Chatsworth GA, 2-10-15

"I have shopped with Bruce Medical for several years and have always been pleased with the experience. Prices are fair, shipping is fast, website is easy to navigate..." — B. H., Safety Harbor FL, 2-2-15

"Very professional, fast order fulfillment." — R. G., Cape Coral FL, 1-2-15

"Price of device I was looking for was the lowest I found without negotiation. Options for product did not change pricing...other sites either did not offer options or charged extra for them. Very happy with purchase." —K. S., Shavertown PA, 12-26-14

"Have purchased many items with no issues or problems." — D. O'B., Foster City CA, 12-9-14

"I am an Australian resident and the lady at Brucemedical could not have been more helpful. I will definitely use their services again, good product, good price and good service." — J. S., Muswellbrook AU, 12-8-14

"Bruce Medical provided the item(s) ordered in a timely manner. Telephone representative(s) were pleasant and helpful. Some confusion or discepancy occured about product availability but that was due to a manufacturers change in size and type of container. Staff noticed the difference after the order was placed and conveyed that information to me so that an informed decision could be made. Shipping was very fast and quite impressive. Overall? Boston strong!" — T. T., Winchester VA, 11-27-14

"Always quick and accurate on orders. They also carry ostomy products at a much lower cost than most of the other suppliers." — T. R., Durham CT, 11-22-14

"Ordered online with ease. Got exactly what I wanted at a reasonable price with fast delivery at no extra charge. When I had a question via phone it was a quick accurate pleasant exchange." — P. S., Lakewood OH, 11-20-14

"I have ordered 3-4 times from Bruce Medical. Been satisfied with my purchase and the merchandise each time." — J. S., Globe AZ, 11-18-14

"I have buying products from this company for close to 5 years now and am always satisfied with the quality of the merchandise and they ship next day. I have my order within days and am very happy." — M. O'C., Staten Island NY, 10-21-14

"Great service and immediate delivery. Exactly what I wanted in the product. Would definitely use this place again." — R. R., Santa Fe NM, 10-17-14

"I found this company quite by accident. I needed medical supplies and didn't have a supply store nearby. My husband suggested I try online. I am so grateful that I found Bruce Medical. Their staff is so friendly and very efficient. I received my supplies sooner than they had expected. It was exactly what I had ordered. I will go no where else. I recommend them highly. Thank you!!!!!" — D.W., Chesapeake VA, 10-2-14

"Everything was in excellent condition and arrived quickly." — M. W-B., Irvine CA, 8-13-14

"We were traveling when we ran low on certain needed medical supplies. We had to overnight the stuff to where we were staying so I had to call and check with them since the delivery was on a Saturday. They were great and talked me through the process... They've always been great and have always come through for us. We don't order our supplies from anyone else." — M. R., Omaha NE, 5-31-14

"So glad I stumbled onto this company for purchasing tracheostomy products for my husband. I've found products I didn't even know existed and they have been most helpful as we navigate through this huge change in our lives.." — P. W., Arlington TX, 5-18-14

"Could not believe how quickly my order arrived and the merchandise was exactly as described from the catalog. Very, very pleased." — D. D., Monument CO, 5-1-14

"There have been a few times I had to call and make adjustments to my order, and (they were) very helpful and I really do think that Bruce Medical is one of the better medical supplies websites! Thank you." — J. M., Troy MI, 4-28-14

"I made a mistake in my order and received a product that I didn't want. Bruce Medical customer service arranged for the return of the unwanted product and replacement, which was received promptly. I had an excellent experience with Bruce Medical, and will continue to use their services in the coming years" — R. T., La Mirada CA, 4-11-14

"I have dealt with this company for decades. They're consistently reliable, prompt, and a pleasure to do business with. They will sometimes call you just to make sure they fully understand what your product order is. I give them the highest recommendation." — N. L., New York NY, 4-4-14

"I have been dealing with Bruce Medical for approx. 5 yrs. now and they have always been very accommodating and helpful. The service is excellent." — D. L., Boulevard CA, 4-3-14

"Purchased a replacement part for my Servox -- availability, ease of ordering and quick delivery made it (as usual) a great experience -- I've ordered from this company many times and they are always helpful and quick to respond." — V. L., Winthrop Harbor IL, 3-31-14

"Excellent customer service, providing particularly helpful information, proactively. Would happily recommend Bruce Medical to others." — T. M. M. T., Palmerston NZ, 2-26-14

"Very happy with product and service. They actually did a fine job in shipping my order to another address." — J. H., Marcellus MI, 2-23-14

"Thank you for fast and friendly service, your help and overall customer service is not common enough anymore." — D. S., Fords N. J., 2-20-14

"I have been ordering from this company for over a year and have been very satisfied with them. I have placed orders on line and also by phone and never had any problems." — S. C., Tiverton R. I., 1-19-14

"Unfortunately, I had to return the product... The return process was easy and quick. I would definitely order from Bruce Medical again." — T. P., Newark DE, 1-7-14

"I have been with Bruce Medical since 1984, Yes, the prices have gone up, but, one has no choice in the matter. The shipping at this time of the year was super. An overall good purchase, delivery. I WILL BE BACK !!!" — A. J., Surprise AZ, 12-25-13

"I have made previous purchases with Bruce Medical and am completely satisfied with the prompt service I get. I will be a returning customer as long as they are in business." — D. L., Palm Bay FL, 12-22-13

"The only place I found exactly what I wanted." — J. K.., Sugar Land TX, 12-21-13

"While it would be my preference to be free of the need for certain medical supplies it's good to know that the required products are available online via "BruceMedical". Thank you for the genuine service that you provide for so many good people. Keep up the good work." — D. I., San Diego CA, 12-10-13

"Their service is excellent. Your order is shipped that day or the next and is at your door within days." — M. O., Staten Island NY, 12-10-13

"Very good company to deal with. Not one problem and items were received within three days, couldn't believe it. Nice to know that service to customers is still alive in some places. Will definitely use them again." — M. F., Los Angeles CA, 12-10-13

"Bruce has the supplies I need, and gets them to me all the way on the other coast in two or three days at most. They process Medicare claims very promptly. I had a slight snafu with billing and my bank, and Bruce cleared up their end of it within five minutes of calling..." — M. O., Lake Forest Pk. WA, 12-6-13

"When I placed my order on-line I had a question. I submitted the order and within minutes I received a call from the merchant with an answer to my question. Great prices, great service. I will be using them again and again." — C. R., Aztec NM, 12-4-13

"This is the third time I have ordered from Bruce Medical, I cannot believe how quickly the order is delivered. It is nice to see a company with such a great variety of supplies and who gets them delivered in under a weeks time. Will definitely continue to order from them." — M. F., Los Angeles CA, 12-3-13

"I am always amazed at how fast the orders arrive. I've used this company for years." — S. M., Hatfield AR, 11-27-13

"Very nice customer service woman called me to confirm order." — D. P., Melrose MA, 11-23-13

"Excellent service. Had received a mirror that was shattered when it arrived, notified the vendor, and that same day a replacement mirror was sent to replace the broken one. They were apologetic and very courteous and very prompt in their response." — R. S., Greenbrier TN, 11-12-13

"Wonderful and fast delivery." — S. H., Belvidere IL, 11-7-13

"Everything was easy and up above board. Not a problem to order from them. They are very professional." —J. J., Shelby NC, 10-31-13

"They were the only company that had what I was looking for. Excellent price and fast delivery!" — W. S., Slidell LA, 10-28-13

"Very fast, free shipping, no tax, reasonable price." — W. B., Manlius NY, 10-18-13

"Fast, accurate and great customer service." — M. K., Houston TX, 10-14-13

"They had what i needed and delivered it quickly!" — G. B., Bauxite AR, 10-9-13

"Website is very easy to use, thumbs up." — G. S., North Bergen NJ, 9-30-13

"Very satisfied with the products ordered. True to what was shown on the screen. Delivery was a bit slow, but I was told it was the Postal Service fault. Will order from them again if I need supplies." — M. T., Abington MA, 9-13-13

"Bruce has always been dependable and quick to deliver my purchases." — C. R., New York NY, 9-9-13

"Bruce has some hard-to-find items at very reasonable prices, a very complete line of quality products, and very helpful, considerate people. Customer service was particularly outstanding -- so much so that I've already re-ordered." — E. H., Palm Coast FL, 8-30-13

"As a health care provider, I was duly impressed with the option for assistance with health insurance claim forms, i.e. Medicare, and private insurance. Very easy website to navigate - I will look up Bruce Medical first for items." — B. G., Roseburg OR, 8-18-13

"I have been ordering from Bruce Medical for approx. 4yrs. and have had excellent service on every order...their web site is easy to order from and the shipping is excellent. I recommend them highly" — D. L., Boulevard CA, 8-18-13

"They are a fine company that sends their products quickly. There have been no problems with the shipments. I'd recommend them to anyone that has medical equipment needs." — J. J., Shelby NC, 8-13-13

"We had to return our purchase because of personal reasons. They were quick to make a refund and really nice about the transaction. I would recommend Brucemedical to others and will make future purchases." — W. S., Pasadena TX, 8-7-13

"I've been ordering from Bruce for years, and haven't had any problem. They're priced competitively and delivery is fast, and I'm finding it even easier to order from the website than it was by phone." — C. R., New York NY, 8-6-13

"Easy to use web site, reasonable prices, fast processing and shipping. Been using them for two years, never a glitch." — T. Z., The Villages FL, 7-30-13

"Exelente servicio" — R. S., Yucatan MX, 7-23-133

"Product was as advertised. Price was good. Communication was excellent." — W. P., Victoria AU, 7-16-13

"I can purchase most of my husbands medical supplies from one store online, and if I'm not sure of an item, Bruce Medical's customer service is always there to help., Sometimes we sure can use the help." — A. P., Palm Coast FL, 7-10-13

"Product (Betamine, 1 gallon) arrived promptly and was securely packaged. I would definitely order from this company again." — E. I., Concord CA, 7-9-13

"I was very pleasantly surprised how quickly my order arrived on the West Coast. All needed paper work for Medicare and Blue Cross also was included." — M. B., Lake Forest Park WA, 7-3-13

"The vendor was very helpful and very informed." — G. J., Athens GA, 7-2-13

"Bruce Medical has ALWAYS given me excellent service for the past 35 years!" — I. P., San Juan PR, 6-26-13

"The limited products I've bought from Bruce Medical appear superior to similar products I've seen and used from elsewhere. So Bruce is the vendor of choice." — E. D., Asheville, NC, 6-13-13

"I have used Bruce Medical for many years...their prices are much less expensive than local places where I can buy the same items. The delivery is fast, the people are wonderful to deal with. I would not shop anywhere else for these supplies." — M. M., Collinsville CT, 6-6-13

"Ordering was easy, and I received the product more quickly than what I had anticipated. I was very pleased with the overall process." — M. F., Newport TN, 5-30-13

"Service was fast and easy. Products arrived in good shape and in good time. Would recommend Bruce medical to anyone, was very pleased." — G. P., Arkdale WI, 5-27-13

"I'm very happy with the choices of products that are offered, and with the prompt delivery. Customer service is also excellent, I received immediate attention when I called regarding a problem that I had with a product, and it was resolved quickly." — S. C., Tiverton RI, 4-23-13



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